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This page sets out the legal terms behind an lv666 account: how access works, what our policies reach, and the choices you keep over your own details. Access to any part of the site depends on your local law and eligible regions, so read the terms that apply where you are.
Rules around online accounts differ from one country to the next, so we do not pretend the same paragraph fits everyone. What we can do is keep our own terms in plain view and say where they bite. When you open an account with lv666, you accept the terms published on this site, and you confirm that local law where you live allows you to hold that account. If it does not, this site is not for you, and we would rather tell you that openly than have you find out later. The same posture runs through every clause below. Account access, wallet records and the way we handle your details are governed by written terms you can open whenever you want, not by anything said in passing. Payment context is part of that: bKash, Upay and Bank Transfer are the routes we have configured for Bangladesh, and each one leaves a line in your account wallet that you and our support team can both point to when a question comes up. Nothing on this page overrides local law, and we do not claim otherwise. Where a rule has to change, we revise the published terms and the new wording takes effect from the date shown. Using the site after that date means you accept the revised version. If a clause reads oddly to you, raise it through the support route before you transact and you will get an answer tied to the term itself.
Four areas sit inside these terms, and it helps to know which one you are dealing with before you write to us. Account access comes first: the sign-in details you create, the phone or browser you use, and the way you keep that access to yourself are yours to manage. Transactions come next, covering what moves through your bKash, Upay or Bank Transfer route and how it shows up in your account wallet. Site content is the third area — the lobby, the cricket and football markets on our sportsbook, the game titles supplied by PG Soft, Bigtime Gaming, Habanero and CQ9, and the pages you read before you open an account. Third-party services sit outside our control. Your mobile wallet provider, your bank and your network operator each work to their own rules, and a dispute there is theirs to settle.
Your sign-in details, the email address attached to your account and the way you keep that access private sit inside these terms. So does what happens if you believe someone else has used your account. Reports like that go through the support route in your account area, using the process set out in the terms.
Money that moves into or out of your account wallet through bKash, Upay or Bank Transfer falls inside this policy, along with the record each movement leaves and the way you query a figure you do not recognise. What your wallet provider or bank does with the money on their side is theirs to answer for.
The lobby pages you read, the cricket and football markets on our sportsbook, titles from PG Soft, Bigtime Gaming, Habanero and CQ9, and the terms text itself are covered here. If a page describes something that does not match your account, tell us — we would rather fix a page than leave it wrong.
Your mobile wallet, your bank and your network operator each work to their own rules, and their rules sit outside this policy. If a transfer fails inside bKash or Upay, start with their record of it. We can confirm what reached your account, but a dispute between you and another provider is theirs to settle.
Your account is not something you have to take on faith. Start with the records you can see yourself. Every bKash, Upay or Bank Transfer movement tied to your account wallet leaves a line you can open in your account area, and that line is the fastest way to check a figure you are unsure about. If a detail you entered at sign-up is wrong — a name spelled differently, an old phone number — tell us and we will look at changing it once we can match it to your account. Do not open a second account to fix the first one; that creates two records and slows everything down. When you raise a question, put the date and the transaction reference in your message. If you want a copy of the terms that applied when you registered, say so and we will point you to the version in force at that time. And if you would rather leave lv666 altogether, ask us to close the account and we will explain what happens to your details afterwards.
Open your account area and you can see the transaction lines tied to your wallet, plus the messages you have sent us. That is the record we work from when you raise a question, so read it first and quote the reference you find there.
If a name, an email address or a phone number on your account no longer matches reality, ask us to change it. We check the change against your account before anything is altered. Opening a second account to work around a wrong detail is the one thing we ask you not to do.
Questions about a charge, a sign-in that will not work or a clause you do not follow all travel the same way: through the support route inside your account. Give us the date, the reference and what you expected to happen, and the reply will point to the term involved.
You can ask for a copy of the details we hold about your account and, where the terms allow, ask us to remove what we no longer need to keep. We will tell you plainly what we can do and what the applicable rules require us to keep.
We keep the ways you reach us narrow and visible, because a support route you cannot find is no route at all. Everything starts inside your signed-in account area, where the contact option sits beside your wallet and your transaction lines. Open it, describe the issue and attach the reference if you have one. If you are not signed in — say your access is not working — use the contact link published on this site and include the email address tied to your account so we can locate the record. What we will not do is quote you an answer we cannot tie back to the terms. Ask about a charge, a locked sign-in or a detail you want changed, and the reply will point to the clause involved. Escalations follow the same path: the same thread, the same reference, no separate desk you have to discover. Keep your messages in one place, and you will not have to repeat yourself.
The fastest route is the one you already have. Sign in, open the support option beside your wallet and transaction lines, and send your question from there. It arrives attached to your account record, so you do not have to explain who you are.
If you cannot sign in, use the contact link published on this site. Include the email address tied to your account and a short description of what you were doing when access failed. That is enough for us to find the record and look into it.
A good number of questions are answered by the terms themselves. Open the version published on this site and find the clause you are asking about. If it still does not make sense, quote the clause in your message and we will explain how it applies to your account.
Your details are ours to look after while you hold an account, and how we do that is written down rather than implied. The email you sign in with, your wallet records and the support messages we exchange stay tied to your account and are used to run it, answer you and meet the record-keeping duties that apply to us. We do not sell them on. Cookies are the smaller half of the same picture. They keep you signed in, remember your language setting and show us which pages load badly on a phone. You can clear or block them in your browser, though parts of the site may then behave oddly. Your side matters too. Use a password you do not reuse, and do not share a sign-in with anyone else. If you want a copy of your details, a correction, or your account closed, raise it through the support route inside your account and we will follow the process set out in the terms.
The email you sign in with, your wallet records, the messages you send us and the device details attached to your sign-ins are held on our side so we can run your account and answer you. We do not sell those details or pass them to another company to market at you.
Cookies keep you signed in between visits, remember the language you picked and show us which pages load badly on a phone so we can fix them. You can clear or block them in your browser settings, though some parts of the site may then behave strangely.
Use a password you do not reuse anywhere else, and do not share a sign-in with another person. If you think someone else has reached your account, change the password and tell us through the support route so we can look at the activity on the record.
Account records stay with us for as long as the rules that apply to us require, and details we no longer need are deleted or made anonymous. You can ask what is being kept about your account and why, and we will answer through the support route.
Few things come up more often than the same handful of legal questions, so the answers are below. They cover access from Bangladesh, what happens to your details, which transactions the terms reach and how to change something on your account. Read them before you write to support — you may find your answer here. Two things are worth saying first. Each answer keeps to what our published terms and your own account records actually show. Nothing on this page overrides those terms; if the two ever differ, the terms decide. And if your local law does not allow this kind of account, or your region is not eligible, the answer to most of the questions below is that we cannot serve you. We would rather say it plainly than bury it.
That depends on your local law and whether your region is eligible, so check that first. If it is, the account page sets out the steps: your email address, your details and a wallet route through bKash, Upay or Bank Transfer. Read the terms before you finish.
Payments you make into and out of your account wallet through bKash, Upay or Bank Transfer, and the records those movements leave. They do not cover what happens inside your wallet provider or your bank, which work to their own rules and their own complaint process.
We end our use of them for running the account. Some records stay for the period the applicable rules require, and the rest is deleted or made anonymous. Ask through the support route and we will explain what applies to your case.
Write to us from the support route inside your account area and say what needs correcting. We check the request against your account record before anything changes. If it is an email address or a phone number you no longer use, tell us what to use instead.
Yes. You can ask for a copy of the details held about your account, ask us to correct anything wrong, and ask what we are keeping and why. Where the rules allow it, we will also remove details we no longer need for the account.
Come back through the same support route and say which decision you are questioning. The reply will point to the clause it rests on. If a wallet provider or a bank is involved, their own complaint process also applies, and that sits outside our terms.